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...Home ... Editorial ... Columns ..Column Story Saturday: April 5, 2014


 Inside the Kernel  
Emmett Dulaney
Emmett Dulaney


 What the Linux World REALLY Needs...
Emmett looks at the excuses for Linux's lack of widespread adoption, shares his take and invites you to post your own.
by Emmett Dulaney  
7/17/2006 -- It has been quite a while now since the first release of Linux. In fact, it has been 15 years since Linus Torvalds, a computer science student at the University of Helsinki at the time, made freely available a kernel that mirrored many of the features of Unix and Minix. In this time, there have been small pockets where Linux has grabbed a foothold and "stolen" some market share, but for the most part it is still not setting any adoption records. By the way, I use the term stolen loosely since many of these areas were new to begin with and not that many were migrations.

Why is this?

I can think of seven excuses often tossed about, and one real reason of my own creation. Let's look at the excuses first:

Excuse #1: Some will say this is because there aren't enough applications for Linux. That's a line of crap that anyone with access to a search engine and gumption enough to check can easily dismiss. There are applications -- and I'm talking decent to great ones -- that can be used for productivity suites and application servers as well as everything in between.

Excuse #2: Others will say the market is too diverse and confusing. I'll agree this is a problem and attempts have been made to unify what is "Linux" (you can create just about anything and call it Linux form the operating system for your phone, to the OS on the mega-million dollar server). I still don't think this excuse is a very valid one, but more one of convenience: Dell has said that they don't ship Linux on desktops anymore because they don't know which one the market wants. In reality, if you want to buy Linux, you basically have three choices now: Red Hat, SuSE (Novell) and Ubuntu. Each has its own niche of the market and each serves that market very well. Given the strength and commitment of these three, it would not surprise me at all to see five years down the road that they are the only real entities left.

Excuse #3: Yet another excuse slowing adoption is that the mainstream does not know about it or understand it. After 15 years, I would suspect that most administrators have heard of Linux, and most have probably even loaded it on a machine in their basement and played with it at one time or another. Surely, they've watched television at some point in time and seen the commercials from IBM and read some trade magazine where they've seen ads from vendors. No, this excuse doesn't hold much water either.

Excuse #4: The brainwashing of Microsoft: It has convinced everyone that their offerings are the only ones to have, or so this excuse goes. This is true, supposedly, for everything from server and desktop operating systems to applications and game consoles; the world mindlessly adopts everything leaving their shipping department. Really? Maybe I'm getting old, but I remember a fair number of products they came out with that fell flat on their face (Bob, anyone?). The reason their products are adopted – those that do become successful – is because they work hard to understand the market and give it what it wants. Yes, I know all about vaporware and empty promises, but they are not isolated in that practice (it is employed by car manufacturers, politicians and others on a daily basis). Love or hate Microsoft, you have to admire the way they stay with a product, make it better, and make it (usually) what the market wants.

Excuse #5: There are issues with Linux and certain hardware. Here is a surprise for you: There are issues with some piece of hardware and every operating system. Aside from the old kernel/hard drive issue (long since resolved), the only hardware issue I can think of immediately is with Winmodems – legacy (and very cheap) modems controlled mostly by software. In the first place, they are notoriously buggy to begin with, even when you have the right OS and drivers. In the second place, modems aren't commonly used today as opposed to several years ago. Lastly, if you do need a modem for business, I would certainly hope you would be smart enough to buy a decent one and not try to get by with one of these in the first place. All that said, I know of no disadvantage Linux has when it comes to hardware compared to any other operating system.

Excuse #6: Lack of technical support. If I have a problem, no one here knows how to take care of it. Maybe you need to hire or train someone. The odds are good that no one at your site is proficient with Windows Vista at the moment either, but when it comes out, someone will probably be responsible for learning more about it. Linux -- and I am being as honest as I can be -- isn't that difficult to learn. Gone are the days when you needed to memorize hundreds of command-line tools and their options because the main files took too much space to load them on the hard drive. You can pretty much administer all you need to through a graphical interface now and yank out a reference guide when you get stuck.

Excuse #7: The costs of adopting/migrating are too high. Compared to what? The costs of adopting a new implementation should be based upon total savings of one operating system to another and nothing else, and Linux is often the best solution. The cost of migrating is high because it often involves more than just the operating system –- it includes applications and services as well. If the applications you are using are proprietary, then the migration may not make sense -- pure and simple. More and more, though, solutions/applications are becoming less proprietary and more open and thus the operating system migration can be beneficial.

These are the top seven excuses I have heard for the slow rate of Linux adoption. There are a handful of other excuses that are occasionally bandied about, but they tend to contradict themselves even in their phrasing and disappear like smoke as soon at they are voiced around anyone who has an inkling of what is being discussed.

Now that I've listed the excuses, let me propose what I believe to be a real factor: the lack of an adoption spokesmodel.

When you think of Microsoft, you think of Bill Gates. While he has been called everything in the book (and a lot of things unprintable), a few key words pop out: nerdy, highly intelligent, productive, driven, business savvy. While everyone knows he doesn't write each line of code for Microsoft, his image is known by those who evaluate the products, those who use the products, and even those who have never even touched a computer. In other words, through his image, he plays to the stereotype and is able to attract the customer base: When it comes to work, who doesn't want solutions that are productive, business savvy, etc.?

When you think of the Mac, you think of Steve Jobs. Whether he is in the company or out of the company at the moment, it is still his image that fits the stereotype and makes the product trendy.

I once knew a girl who ran a Mac and she wasn't "cool." What? Isn't everyone who runs a Mac cool and artistic? No more so than everyone who uses Microsoft's OS has bad hair and glasses.

Linux does have a spokesmodel: Linus Torvalds. Far be it from me to speak ill of someone so meaningful, but unfortunately, he remains quiet about most things and this does not help speed the adoption process. You can't hate the guy, no matter how hard you try, and that is something that has to be possible (look at how many don't like Microsoft's leaders and how that has only made them sell more).

If I ask my almost-blind grandmother who Bill Gates is, she'll have an answer. If I ask her who Steve Jobs is, she'll come close. If I ask her who Linus Torvalds is, she'll turn to her applesauce and pretend she can't hear me rather than admit she has no clue. And while you have to love the penguin mascot, it doesn't say much to those not already familiar with Linux and using it.

If anyone could benefit from a spokesmodel, it is the commercial versions of Linux that would be at the top of the list. How many, though, could name the CEO of Novell (SuSE) or Red Hat? When Jack Messman was recently released from Novell, the shareholders responded by driving the price up substantially – the news of someone few could name being fired made the company more valuable than it had been for a while. Who replaced him?

In the absence of a single visible spokesmodel pushing for Linux in the workplace, what has sprung up is an image that the media has artificially created: That you need a ponytail and earring to run Linux. Now that we are out of the 1990s, that is not an image that finds an audience readily these days within the Fortune 500. Or a lot of small companies trying to become big. Or a lot of universities. Or...

If Linux is ever to go mainstream, I assert, there must be a face put with its movement. That face must be someone you can like and hate -- someone you can associate with, cheer for, heckle and throw a pie at. It has to be someone you can get so mad at when something doesn't work like it should, and someone you can wish you were like when you read about their exploits outside of work in the trade rags.

The operating system is sound. The excuses are just that. The missing piece is the face.

Do you agree, or am I as full of bunk as everyone else? Let me know by posting below.


Emmett Dulaney is the author of several books on Linux, Unix and certification. He can be reached at .

 


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There are 77 CertCities.com user Comments for “What the Linux World REALLY Needs... ”
Page 1 of 8
7/19/06: Michael L. Goesch from Sparks, Nevada says: I agree with all 7 of the excuses stated. I started my career in the 1980's and the only thing available was Unix and DOS at best. Linux is a far cry easier than typing massive command line commands and praying that you did not make a mistake when you did it. Linux has a loyal following and that following needs to bang the drum so to speak and spread the word out about what Linux is and can do. I have it running on a server as we speak and it has not gone down once. The point of the matter is that rather it be Linux or Microsoft each OS has its merits that need to be looked at and explored. There are cases when Linux is the right tool for the job at hand. The market is an every changing place and Linux needs to adapt to the every increasing changes thereof to gain the market share it needs and deserves.
7/19/06: pk from OH says: Gaming & Web Browser plugins are the only things missing in my opinion. Yes, I know there are games; we need very good MMO games and such, plus well-known games and easy-to-get support for them. Yes, you can get w32 plugins for firefox and such, but GNU plugins need to be WELL-developed and WELL-promoted like OpenOffice.org is. What else does anyone use a computer for? Development - Linux wrote the book. CD/DVD burning - K3b/K9Copy are the best around. Audio, video - I'm happier in Linux. Proprietary applications: sure, but those, as you say, could either eventually replaced or ported to Linux. There are a few other things: MS Active Directory, MS Device Manager, THE real Adobe Photoshop full version, REAL wireless support, & good financial software(i.e. Quicken, PeachTree, ..etc.). It is NOT good enough that they can be installed with LIMITED support through WINE, or that people can BUY CrossOver plugin: it has to be NATIVE, preferably GNU/OpenSource. Replacements would have to be as good or better(i.e. Firefox, K3b, ..etc.).
7/19/06: Ahmad Alsane from Saudia Arabia says: Good Language support is what REALLY Linux need (i think). I'm getting silly situations with Arabian Employees in the Firm i work for. They love MS Windows just because they can move around easilly. I know, language support is exist but i think it is not good enough.
7/20/06: Jesse Crosby Mantey -BMS, MCSA, N+,A+ from Ghana West Africa says: Like all the previous posters I agree with them as well as with Dulaney for those 7 concrete execuses. I have been a Systems Admin on Microsoft based infrastructure and environment for some years now, I heard of the Linux revolution for quiet a while now. In my bid to find out for myself what it has to offer, I installed a couple of its versions and played around it for a while. Impressed was my conclusion but the question then is what prevented me from carrying on with any of these Linux version? Same execuses as stated by Dulaney, personally like most of my clients have custom written server applications for which they can't imagine going through the same process to have the application re-written under the Linux platform. Their problem really was, given all of these haphazard developments in versions and no clear leader amongst them what future has this OS. I certainly couldn't answer that because no leader has emerge for any of the versions being used yet. Without a leader all the goodies of the Linux OS would be relegate. What then is the way forward? I believe there is the need to first of all merge the several Linux versions and have just about two; one to serve the server/back office and the other to serve the desktop market, "Market segmentation" I believe that's what it's called in marketing. Next a leader must emerge to show the way, go the way and influence the way to the way future releases would come out. This in place then Linux stands a greater chance of the speed of light computing era.
7/20/06: Jon Norman from Sweden says: I think all the excuses are somewhat valid... But excuse nr.1 is the one that makes it most difficult to deploy Linux in large scale environments! I know that there are thousands of applications for Linux and many of them are really good (OpenOffice, Gimp, K3B to name a few). But governments and big enterprise corporations have a lot of mission critical applications, either home made or third party applications, that only runs on Windows or integrates with MS Office and there are no alternatives that runs on Linux. I think it would be great if all the big Linux-friendly companies like Redhat, Novell, Sun, IBM and Canonical could either sponsor Wine (www.winehq.org) with money or dedicated coders to make Wine run almost all Windows software. This would also make it easier to adopt Linux in schools that already have a lot of education applications and learning material that only runs on Windows. With Wine, good advertising and marketing I believe Linux can replace Windows on the desktop.
7/20/06: Anonymous says: Marketing can sell anything, retail customers are now conditioned to expect marketing. Linux significantly lacks a momentum of popular marketing. The catch-22 position of small 'popular' demand causes small 'attention' from retailers and manufacturers applies to now. Apparently stable situations are not always what they seem.
7/20/06: Bernd Holzhauer from Munich Germany says: I agree completely with your article and I cannot see any application excuse anymore. I beleave as you said, just the right sponsor and/or spokesman will be needed for Linux to get more accepted. I love the wide variety of the linux systems and all the possibilities to customize it to my own taste. Also the capability to tail it to the hardware needs like just using a BASH or IceWm or Gnome/KDE makes it to my preferable system. And a lot of daily jobs can be easily self-made with Perl or other scripts. Try all this with your Windows. I am with UNIX since 1980 and using Linux for my PC since the very first beginning. Thanks to VMware I could integrate my Windows-PC into my Linux desktop saving space and hardware. From about 20 applications I used in the W2K-VM about 5 years ago there are just 3 apps left for the VM today. ACDsee and Paintshop Pro would have direct Linux application for replacing, but I don't want since I am well trained on those both. And my "bloody" online-banking programm will keep the VMware alive for an other couple of month? years? It is very self-contained and ugly software from my bank, but I need it each day. ... and Banks are very, very conservative. :-) Linux gives you all the choices you need and Wine and VMware add up the rest. So there are no real reasons left to be glued on Windows. But are the choices of Linux really what people want? It means they need to make and to stand to their own decissions. Most of the people just do the same as his/here neighbor ... and he does Windows!
7/20/06: Ryan says: The question which is more appropriate is "What can Linux offer that MS can't?" In a tech world of various standards its good to see someone taking the lead and setting a standard. MS is well ingrained into the IT world, most IT pros know it and deployment and maintainence of MS products is very easy. In a TCO analysis scenario, every single report I have read has shown they are better off using MS. And BTW, no there is not enough quality application out there that run on Linux to justify it for business
7/20/06: Nikos from Rhodes Greece says: Try out the new Novell Linux. Amazing stuff. Hell of a lot easier than even MacOS. Lots of apps, easy administration and they really thought about usability and it shows. Highly polished. And now to the point. My excuse for not using Novell 10 is that I am a web developer and I REALLY need photoshop and dreamweaver and nothing on Linux comes even remotely close to that. There is nothing on Linux for producing DVDs or edit video or music for that matter. There is the occasional Gimp or Inkscape or NVU but come on you can't really use them profesionally. It is sad because I really really like the latest linux from Novell and I want to get rid of XP but I can't so excuse No1 holds at least for me.
7/20/06: Rich from Ohio says: The problem with Linux is the same problem it's had since it's beginning. The lack of similar startup driver files. No distribution released by Linux will be widely accepted without the best possible driver support on the market. That has always been the upside of Microsoft over Linux distributions. Not one Linux product has ever come out with set of drivers to work on as many optional items as Microsoft. The system should know of devices and look for drivers without a user knowing some special jargon like mounting drives and such. I've tried several Linux distributions and have yet to find out how to add drivers for devices, it's like some dark secret that is only available if you belong to some cult. Where is the device manager in Linux that you can use to scan a CD or other media for device drivers that the kernal cannot find? It's a major project just to locate files on media as Linux is not nearly as user friendly as Microsoft to locate files on various media. Newer, more costly distributions may include these enhancements, but that just makes one choose between what they already have and something else that costs the same. This level of compatability must come from a distribution that cost much less than Microsoft's current version (even better if it can be freely downloaded from the net), be widely advertised and recieve positive reviews. IT classes for this distribution should be taught locally at tech schools with the same occupational outlook as Microsoft. Operational access from the beginning and throughout the life of the system is absolutely critical and Linux falls far short of Microsoft to provide that. To be frank, they also needed a major player that had some market control as well. The only real threat could come from Novell, but choosing SUSE was the wrong option. They should have merged with Red Hat. The logos and product designs would have made a great match. It might just still be the only possible way that Linux can cut dramaticly into the Windows World, to merge Novell and Red Hat as the one and only Linux server to desktop Linux solution. Hit the cable channels with major product reviews that speak to these concerns and assist all schools that would like to offer classes for the certification track. That's how Microsoft and Cisco have built their dominance in the market. Who will stand up for Linux?
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