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...Home ... Editorial ... Columns ..Column Story Saturday: April 5, 2014


 Kohut's Corner  
Kevin Kohut
Kevin Kohut


 Open Letter to IT Job Seekers
What IT hiring managers do -- and don't -- want from you.
by Kevin Kohut  
11/13/2002 -- Regular readers of this column know I like to write letters to various groups. I've picked on IT recruiters (see my Open Letter to IT Headhunters), and I put tongue in cheek for my Open Letter to the Customer. Well, all you IT pros out there who are looking for a job, here's two different letters that I'd like you to consider:

Letter #1
Dear IT Job Candidate:

Thank you for your interest in this exciting IT position here at MegaCorp. After reviewing your resume, chatting with you on the phone and/or meeting you for an interview, I would like to make some points.

1. I know this position doesn't require a whole lot of clerical or administrative skills, but I would have thought you'd at least know how to run spell check, you being a skilled IT professional and all. Your resume had so many spelling and grammatical errors, I was tempted to break out my red pencil!

2. I guess you must think I don't get to use my brain much in my job. That's the only reason I can come up with as to why your resume is so convoluted and hard to follow. Wanted to really make me think, didn't you?

3. Thank you for trying to get me out of an important meeting the other day. I almost missed my 3:30 staff meeting, but after waiting until 3:20 for you to call me for our 3:00 phone interview, I decided to go to the meeting after all.

4. Thanks, too, for making me laugh. I mean, you were joking when you said how much you thought you were worth for this position, right?

5. I know technological expertise is quite specialized these days, but I'm assuming you know how to program a cell phone to silent mode. On the other hand, it was kind of interesting to hear about your dinner plans when you took that call in the middle of our interview.

6. And speaking of our interview, I want to thank you for setting a decidedly unprofessional tone. Between your overly casual outfit, use of "colorful" language, and lack of business essentials (a notebook, something to write with, etc.), you really made me feel like I was not at work.

7. Finally, it was good of you to provide me the opportunity to demonstrate my company knowledge. The fact that you knew basically nothing about MegaCorpwho our customers are, where our branch locations are, or even what we dopretty much tells me how much you really want to work for this company.

Based on these items, I regret to inform you that we will not be considering you for this position here at MegaCorp.

Sincerely,

MegaCorp Hiring Manager

Letter #2
Dear IT Job Candidate:

Thank you for your interest in this exciting IT position here at MegaCorp. After reviewing your resume, chatting with you on the phone and meeting you for an interview, I'm pleased to offer you the position! But first, some things I'd like to point out:

1. I truly appreciated the clean, easy to read format of your resume. Your experience was easy to follow, and I especially liked how you clearly summarized your skillsin fact, our HR system flagged your resume for this position because it matched several keywords to what you included in your skills summary. Providing highlights of actual projects you accomplished was a nice touch as well (I was most impressed with the volunteer network upgrade project you did for your church).

2. Thank you for the email follow-up to our phone conversation. Things have been so crazy around here I'm sure I would've forgotten about our interview had I not been reminded by your email. Thanks, too, for coming early and completing all the HR paperwork before our scheduled meeting time. It was nice to be able to devote our entire meeting time to chatting about you and the position.

3. Speaking of the interview, I was quite surprised to see how much you knew about our company. I can tell that you did your homework on us. I know that you must really feel good about working for MegaCorp.

4. I know we haven't talked about compensation yet, but I do want to say that your technical skills, professionalism, and non-technical expertise are very encouraging. I'm confident that we can arrive at a salary figure that is agreeable.

I look forward to a long, profitable employment relationship with you!

Sincerely,

MegaCorp HiringManager

Send Me a Letter&
Of course, no one ever receives letters like these. In the first scenario, the hiring manager would just dump the file and the applicant wouldn't hear anything at all. In the second situation, the company would send out a formal offer letter, full of legalese. But these letters do reflect what various hiring managers are thinking in these scenarios.

Your job, should you choose to accept it, is to make the hiring manager's job of filling this position as easy to do as possible. Seven easy tips:

  1. Get as many people as you can to read your resume and then give your their honest feedback.
  2. Make sure your resume is absolutely perfect. I mean perfect! No spelling errors. No mistakes on dates, or job titles, or company locations, etc. No grammar errors. Also make sure it's formatted properly. Try not to use lots of tables or complex, Word-exclusive formatting.
  3. Make your resume specific to each position you are applying for. Read the job description, and adjust your resume to emphasize everything about you and your experience that is particularly relevant to the position. BUT NEVER, NEVER, LIE about anything. NEVER!
  4. Always include a cover letter (or e-mail) with your resume. In the cover letter, take one or two paragraphs (no more) to describe why you would be right for the position.
  5. Research the company (you do know how to use the Internet, right?). Find out everything you can.
  6. Always dress in standard, corporate business attire, unless specifically told otherwise (by either the hiring manager or an appropriate HR person). I don't know of any IT position that was NOT offered to a candidate because he was overdressed.
  7. Being on time means being early. I recommend 15 minutes. But don't be much earlier than that.

Clichéd? Perhaps. Obvious? Well, it should be! Are YOU doing all these things? I hope so!

Questions? Comments? Post your thoughts below!


Kevin Kohut has been involved with information technology in some form or another for over 18 years, and has a strong business management background as well. As a computer consultant Kevin has helped both small businesses and large corporations realize the benefits of applying technology to their business needs.

 


More articles by Kevin Kohut:

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There are 37 CertCities.com user Comments for “Open Letter to IT Job Seekers”
Page 1 of 4
11/14/02: Justme says: The article would have a little more impact if the author heeded his own advice in regards to spelling and grammatical errors. Here are two examples I noticed right away: "Get as many people as you can to read your resume and then give your their honest feedback." "(you do know how to use the Interrnet, right?)." Or maybe you were testing your readers???
11/15/02: Becky Nagel says: That's actually my fault Just Me -- got in when I was working with it, and then I posted the wrong version. Thanks for catching them. -- Becky
11/15/02: kevin says: If company's want un-embellished resume's then they should have to post accurate job decriptions.
11/20/02: Alvin says: "adjust your resume to emphasize everything about you and your experience that is particularly relevant to the position. BUT NEVER, NEVER, LIE about anything." Quit day dreaming. How many professionals do you think give a 100% accurate description of their work history on their resumes. I saw estimates that 70% of IT resumes contain false information. Even if the candidate saw another IT consultant or professional implementing a technology, they feel it's okay to post it on their resume as experience. Let's be realistic.
11/21/02: anonymous says: Actually, in looking at my resume, there is NOT a single inaccuracy anywhere on it. The author is quite correct, you NEVER want to put false information on a resume (esp. degrees or certs you have NOT earned). If your employer finds out you have lied, it is grounds for termination from most (if not all) jobs (look at several college coaches who lied about their degrees, they got tossed out on their Ear).
11/22/02: Alvin says: Read my comment - 70%. Perhaps you fall into the other 30%. Good for you. However, I don't find many HR representatives or managers asking former employers "did Bill do this and this?" The other idea I'd like to get across is listing product or technology experience vs. exposure on a resume. "I've built a lab and experimented with various scenarios" does count for something for the candidate who truly has an interest and desire to learn and work with the product or technology. Great article Kevin, just a few to consider.
11/27/02: Lesson_learned says: I've learned that either you lie or you will just be broke and honest, better to be a lier with money.
12/8/02: Mike says: This article was rather disappointing. Who doesn't know these interview techniques that were mentioned? How many times have we been told to show up 15 minutes early, wear a formal business suit, research the company, proofread resume. This is interviewing 101, not the advanced interview skills that are needed in the IT field, where one position can get 200 + resumes. How does one stand out from the crowd, especially at the entry level where most have the same college degree, certs, and experience? Also regarding lying on the resume: No it is not a good thing to do, especially to lie about degrees, certifications, etc.. They are easily checked, so lying is pointless and stupid. BUT, stetching the truth on a resume, remember employers have to start posting 100% accurate job descriptions, and have to be honest in the interview about the real requirements and duties of the position. They also should stop trying to puff up the mundane (and moronic) tasks. Remember: it cuts both ways, and when the market picks up, most employers should remember that.
12/9/02: Kevin Kohut says: Mike, I appreciate your comments, but the sad truth is many, many IT job seekers don't practice these supposedly simple things. I get at least ten resumes a week--every one of them filled with spelling errors, incoherent sentences, confusing layouts, etc. When I interview people, rareley do they show up early, and they hardly ever are wearing a suit. Yes, advanced interviewing skills are needed, and yes, it would make a great topic for an IT column. But you have to get the basics down before moving on to more advanced things.
12/23/02: Jason says: I have never found one person who has verified a certification I have. Never once has anyone asked for my MCP# or my CitrixID. Now for candidates who have a multitude of certifications from different vendors...who's going to spend the time to verify all those when they will need a ID# or password to verify them. Normally, they are not on resumes.
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