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...Home ... Editorial ... Columns ..Column Story Saturday: April 5, 2014


 Kohut's Corner  
Kevin Kohut
Kevin Kohut


 So You Want To Be in IT...
Kevin offers advice for newcomers seeking an information technology career.
by Kevin Kohut  
9/12/2001 -- I recently received the following e-mail from a reader:

"I am a newbie to the ever growing IT field. How does one break into the field without any experience? I went to school and got a degree and now in my off time I am obtaining my certifications. It seems nothing I do works. I am about certified-out and want to know where to turn next"

And he's not alone. For some strange reason that escapes me, lots of people out there actually want to get on the IT rollercoaster. You'd think that with the continued reports of major layoffs (Hewlett-Packard, Compaq, Dell, Gateway, Nortel, Cisco, Intel -- just to name a few!), people would be looking to other career paths. But, alas, the lure of IT is powerful; thus, I continue to get e-mails just like the one above.

For all you brave souls out there who want to add yourselves to the ranks of gainfully employed IT professionals, I offer the following suggestions.

Aim Low
I was talking to a student in one of those MCSE boot camp training sessions. He had already taken the "Core Four" classes and passed all four exams as well. Before entering the training program, he was working as a stock clerk. He showed me one of his exam printouts, indicating his very high passing score. "When I finish this training program I'm going to get a senior administrator position," he proclaimed proudly.

He'd be lucky to get a junior administrator position. I quietly suggested that he look for a true entry-level position, perhaps a junior helpdesk technician. Not wanting to even entertain such a thing, he decided I no longer had anything of value to offer him and walked away.

I wish he would have swallowed a little pride and listened to what I was saying. Having the certifications, even having a college degree, doesn't guarantee you much of anything in the IT arena these days -- not without experience to go along with it.

Work for a Small Company
I know, I know, you want to work with big networks, spanning multiple subnets, which include hundreds of servers and thousands of users. And, of course, you want all the Internet stuff in there as well: Web servers, firewalls, routers, e-commerce and the like.

Yes, a 20-person office with only one server doesn't offer the glamour, prestige or challenge of an enterprise-class organization -- nor does it offer the same money. But there are hundreds of thousands of these tiny companies, all around the country, needing help in IT. And they'll hire you.

Volunteer
I hear this suggestion from a lot of different sources, yet I rarely see anyone actually volunteering. In the early days of my consulting career, I volunteered my services to my high school alma mater, a small parochial school with precious few funds. I set up its entire computer lab, migrated a Novell server to Windows NT, configured the student management software, and even worked on the accounting system.

I gained a ton of experience; but more importantly, I gained a valuable reference -- one that later helped me land a systems administrator position with a 5,000-user organization.

What Not To Do
Unless you truly have the real-world knowledge and experience as well as the ability to sell as well as the required business skills, DON'T become a consultant!

If a corporation won't hire you for a full-time IT position because you lack IT experience, what makes you think they'll pay you as a consultant? Resist the urge! Don't do it!

Another big no-no: Misrepresenting your skills. Another MCSE student showed me his resume. In the technical skills section he listed several bullet points, including "Complex Networks" and "Multi-Domain Active Directory Design." I asked him where he picked up these two high-level skill sets. "We set up a routed network in class," was his confident response. He wouldn't last 10 minutes in an interview.

About a year ago I was interviewing candidates for a network admin position. One of them said he had Cisco BGP experience. I asked him where he got this experience, and he talked about some companies he'd worked for in the past that, according to him, used BGP. I asked him a few more questions and by his responses knew he wasn't being truthful. Needless to say, I didn't hire him.

There Is Hope!
I said earlier that I don't know why so many people want to get into the IT arena. And my general advice to these folks, including the author of the e-mail I quoted from, is first to make absolutely sure this is what you really want to do. If so, follow my suggestions and you just may make it in the tumultuous world of IT. And if an IT position still manages to elude you? Perhaps you can sign up to teach at one of those MCSE boot camps!

What advice do you have for IT newbies? Post your comments below!


Kevin Kohut has been involved with information technology in some form or another for over 18 years, and has a strong business management background as well. As a computer consultant Kevin has helped both small businesses and large corporations realize the benefits of applying technology to their business needs.

 


More articles by Kevin Kohut:

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There are 29 CertCities.com user Comments for “So You Want To Be in IT...”
Page 1 of 3
9/12/01: Anonymous says: Hopefully some State Attornies General will take some steps to stop the "Take our Classes and jump into one of the many $68,000/yr IT Jobs Waiting For You!" con jobs the Certification Factories are spreading like so much manure.
9/13/01: Fred says: Kevin, All you say is true. </br> I'm 46 and "broke into" IT about 5 years ago. My background was as a nuclear engineer looking for a new career after construction of power plants stopped until maybe 2010.</br> I totally swallowed my pride. Tried working as a tech writer (very boring), then some sales jobs with the idea of getting rich quick selling big stuff. But I'm an engineer/problem solver at my core. So I went back to technology.</br> In Summary: I worked thru several, almost entry level jobs, getting experience on the fringes of IT. Microfiche scanning, writing a data dictionary for a database conversion, more document scanning. Got a software support job with a company of less than 100 at a location with a dozen employess. This gradually lead into database work and I feel pretty comfortable with Oracle DBA work now.</br> Exactly how did I do this? During my last few years as an engineer I took night school classes in Computer Science, basic computer design, programming in Pascal and data structures. Then I quit night school, my job, and tried to make a go of it in sales for about five years. I came back to technical work by looking for anything that had me in front of a keyboard: Wordprocessing, spreadsheets, newsletters, sales databases. Worked as a temp in offices. Saw a lot of interesting ways of doing business as an office temp. Fascinating, but an expensive way to learn, because the income was way less than my spending.</br> Because of a medical condition I had to focus on companies of less than 50 employees for a couple of years until the insurance laws in my state were changed.</br> My initial interest was PCs and programming, in the 1996 time frame. At my software support job, we had one data managment person. (Now we have eight, times change.) This guy quit, with about a week's notice. I was supposed to get a couple of days turn over with him, but in the press of meeting production deadlines on other projects, we only spent a few hours together. Fortunately he saved copies of everything that he did and I was able to 'fake it' by modifying his earlier queries and reports until I learned about databases on my own. </br> At that time we were MS Access and/or db Vista on PCs. Now we're Oracle on Web pages, times and technology change fast, keeps the job a lot of fun.</br> I've had to work for a couple of incompetent bosses, but they don't last and I'm more patient now than I was before. My personal philosophy and what I think is my greatest assest is that I always try to do things a different way than I've done them before (if production schedules permit) and I teach what I learn to everyone that I work with who is willing to learn. I trained almost every new employee that has arrived here in the last four years. Each time I get someone trained up to take over my position (so that I can gracefully move on) they move on to better jobs. Good for them! I wonder why I don't just go myself. </br> (my income is about half of what my nuclear friends are making, but I tell myself that I have much better working conditions are more interesting technology)
9/19/01: Snidely says: AAHH YES! A bit of rain in the IT area. Try Electrical Engineering! I should have been a Pharmacist!
9/28/01: ONESTEP says: I completely agree with your comment about making sure IT is what you really want to do. It goes back to the philosophy that if you do what you love, the money will eventually be there, with a little patience of course. We must evaluate the reasons we want to be in the IT field. Personally I have been tinkering with computers since I was about seven years old. When networking them together became popular I was really intrigued. Ever since I have had this fascination with the idea of.... blah blah blah. Anyway you get my point. IT is what I love to do. In that respect I have always felt that I had an advantage over those that were leaning toward the monetary side as a reason to jump on board during the IT boom.
10/2/01: Anonymous says: It is hard to get a job, P/T or any kind of jobs. Experience is hard to get.
10/8/01: Anonymous says: boy, I don't even want to go for my A+ now--- might as well be a bum in the mountains of Oregon.....
10/18/01: John C says: I also agree with the first comment about these Certification schools. I took a 4 1/2 month course and presently have acheived A+ and MCP for Windows 98. I have not passed any W2K exams yet and my only job offer was for a copier company and I got laid off after 6 months. And I have a wife and 8 1/2 month old daughter to feed. Sorry, I have no time for volunteering.
10/18/01: Anonymous says: I feel sorry for the last guys plight, but lawyers fresh out of law school don't try cases in front of The Supreme Court! Note to everyone-noone starts out at $65,000 or even $50,000 for that matter! It's just like everything else, you got to pull some time in the trenches.
10/19/01: Joe says: Thanks Kevin. I hope everyone reads and assimilates your view point on IT and learns from it. It constantly amazes me that there are so many moaners-and-groaners out there who in effect probably would be comparatively insignificant in anything that they do. No-one holds anyone at gun point when chasing the IT dream so why is it that these new IT wanna-bee’s are always focusing on the downside. Your advice is priceless. I always tell folks who ask my advice the following. Imagine if you decided to follow a new career of sorts and went off to college or even studied part time. Not only would it take a fair amount of time but also you would be earning a fairly low income while in that “student mode”. Effectively going into IT is no different. While the initial certification course is only a few months full time, it really is just the beginning of your new career. Imagine it as an apprenticeship. You would still have to embark on an “experience building mission” no matter what new industry you attempt to break into. I still believe that the IT industry is made for the winning attitude-type individual and that there is a great opportunity available because of the predicted demand. If I compare a University degree of say 4 years to IT I still say the industry is comparatively easy. Why not spend your first few years in the industry as a pure loss, following Kevin’s advice such as volunteer and less important jobs, and you will build the experience required to earn the salaries promised in one of the most exciting industries on the planet! In fact you will find that attitude alone will open doors for you. Currently my IT earnings are at least three times my friends in other industries. It has not been easy though with a lot of hard work, persistence, determination but most of all excitement to get where I am. If I decided to change careers tomorrow I would do it just the same – and if I couldn’t I would seriously ask myself if I should be making a change and if I really did “love” my new found desire??!
10/19/01: Simone says: Incredible! I hear individuals complaining all the time how difficult it is to get a job in IT. My company struggles constantly to find winning attitude individuals with a range of IT skills from novice to expert. Most of the time we find that potential hires expect the world with no experience and constantly complain about the chip they are carrying on their shoulders. It's not that there are no jobs available - it's that many newbie’s don't want them for whatever reason or just arrive at the hiring interview with the wrong attitude and perception!
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